Shipping and returns

This is the space dedicated to the shipping and return of our shirts. Here is all the information to help you. Relax, it's child's play.

SHIPMENTS

 
Delivery Italy DHL Express: Delivery in 2-3 working days.              

12,00€

Note: Shipping time is calculated according to the time of your order confirmation. All details will be communicated to you by email.

 

Overseas delivery Fedex Express: The cost of delivery will vary depending on the area you are in. We ship worldwide.

Customs costs are the responsibility of the recipient. Therefore, when you wish to receive a parcel in a non-EU country, the sender will be free of any customs fees. To receive the parcel, the recipient has to pay duties and taxes depending on the laws of the country.

Local delivery: if you decide to receive your shirt via local delivery in Turin then delivery is free and you will generally receive it in 4 hours. 

RETURNS

 

Refund within 15 days of purchase
To make a return or a size change, simply send us an e-mail to pronto.petritorino@gmail.com and we will give you all the information you need to proceed.

The return will be free of charge if:
 
1. The product has arrived to the customer damaged;

2. The product does not correspond to the order placed by the customer.
 

In other cases, if the return is made within 15 days, the customer will be refunded (except for exceptions concerning the integrity of the returned product) but the shipping costs will be borne by the customer. The refund will only include the price of the product but not the shipping costs (except in the cases listed above).

The refund will only take place after we have checked the package you have returned to us and we have ascertained that the product has not been damaged or otherwise. The product must be returned undamaged and with all packaging in perfect condition, otherwise there will be no refund or only a partial refund.

*In the event of two returns of the same product, for the second return the shipping costs will be borne by the customer in all cases.
 

SIZE CHANGE

Size change is possible, subject to stock availability and always within 15 days of purchase, plus shipping costs will be borne by the customer.